Shipping policy
Shipping Policy
Effective Date: 01, January 2025
At DUFT HUNT, we are committed to delivering your orders promptly and efficiently. This Shipping Policy outlines how we handle shipping, delivery times, and related information.
1. Shipping Destinations
We currently ship to the following locations:
- Pakistan and its territories.
- We do not ship internationally.
If you are unsure whether we ship to your location, please contact us at 03322009458.
2. Processing Time
- Orders are processed within 1-4 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
- High-demand periods (e.g., holidays) may require additional processing time.
3. Shipping Options and Rates
We offer the following shipping options:
- Standard Shipping: Delivery time frame is 4-5 days | Cost: 250 PKR
- Express Shipping: Delivery time frame is 2-3 business days | Cost: 350 PKR
- Free Shipping: Available for orders over 5000 PKR.
Shipping rates are calculated at checkout based on the delivery address and selected shipping method.
4. Delivery Times
Delivery times vary by location and shipping method. Estimated delivery times are as follows:
- Karachi: Delivery Time Frame is 1-2 business days
- Outside Karachi: Delivery Time Frame is 4-5 business days
Please note: Delivery times are estimates and may vary due to unforeseen circumstances such as weather, customs delays, or carrier issues.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order using the link provided in the email or by visiting [Insert Tracking Page URL].
6. International Shipping
For international orders:
- Additional customs fees, taxes, or duties may apply. These charges are the responsibility of the customer.
- Delivery times may vary depending on the destination country's customs procedures.
7. Lost or Damaged Items
- If your package is lost or damaged during transit, please contact us immediately at 03322009458.
- We will work with the shipping carrier to resolve the issue and, if eligible, provide a replacement or refund.
8. Address Errors
Ensure your shipping address is accurate at checkout. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses. If an error occurs, contact us as soon as possible to update your information.
9. Contact Us
If you have any questions or concerns about our shipping policy, please contact us:
- Email: info@dufthunt.com
- Phone: 03322009458
- Customer Support Portal: [Insert URL]